Payment On Delivery Contract USA

 

 

 

Contract Terms:

 

- The trucker will arrive at your location. Before the trucker will unload the container, you must process your payment. Your logistics coordinator, sales rep or a customer service agent can take this payment over the phone. You can also call us at 877 395 6851 to process this payment.

 

- Payment is due for each container at the time of each delivery.

 

- Once the payment is received in full, the container will then be unloaded on your property.

 

- We only accept Zelle, credit and debit card payment.

 

- Contact your bank the day before delivery to inform them of the large purchase you are about to make.

 

- Refusal of the product does not exempt you from the responsibility to cover the shipping cost of this delivery, unless the unit is not in the expected condition.

 

- If, under any circumstance, the container is delivered on customer’s property without payment being completed, and the customer fails to complete the payment within 24 hours of delivery, the customer will allow USA Containers to drive on the property, load the container and leave.

 

- Right to Repossess: In the event of non-payment, USA Containers may enter the customer’s property at any time to repossess the container. The customer waives any claims for damages or trespass in such circumstances.

 

- Legal Recourse: Should the repossession occur due to non-payment, USA Containers reserves the right to pursue all available legal remedies to recover any unpaid amounts, including but not limited to, additional fees associated with the repossession.

 

- You agree and accept our terms and conditions that can be found on this document as you scroll down.

 

 

 

 

Credit / Debit Card

 

All major credit cards accepted

 

 

 

Zelle

 

Please reference quote number or invoice number in "MEMO" section.

 

 

Send payment to our Zelle account using the following email address :

 

"zelle@usa-container.com"

 

or

 

"zelle@usacontainers.co"

 

put the invoice or the quote number at the memo section.
without the invoice or quote number we won't be able to assign your funds to your order and it will delay delivery until we find your order

 

Name on the account: Ventures For Good / USA Containers LLC

 

(Ventures For Good is out parent company)

 

You can also user your Zelle app to scan this QR code for payment

 

 

 

Terms & Conditions

 


USA Containers is a friends and family owned business. We have containers across the United States and Canada. Our goal is quality service by inspecting all containers prior to delivery. We have a network of 5-star delivery companies that share the same vision – serving the United States with the best service.

 

At USA Containers, we take pride in serving the United States and Canada—a region rich in culture, diversity, and opportunity. We’re grateful to operate in this great land, and we strive to reflect the values that make it special. Embracing people from all walks of life, we’re dedicated to building a business based on trust, honesty, and a commitment to serve everyone with their storage needs.

 

Over the years, we’ve helped thousands of customers find practical, creative storage solutions. Why build a shed or buy a costly structure when a sturdy steel shipping container does the job better? Designed to withstand the elements, these containers are durable, spacious, and best of all, portable—so if you move, your storage can come with you!

 

As a family-and-friends business, we’re proud to offer competitive prices on both 20’ and 40’ new and used containers. Each container is thoroughly inspected to ensure top-notch quality before it arrives at your door. And thanks to our trusted network of 5-star delivery partners, you can count on a smooth, reliable experience every time.

 

At USA Containers, we’re committed to bringing you the best service in the business, one container at a time.

 

LIFETIME SUPPORT & LIFETIME WARRANTY

 

USA Containers will provide assistance with any questions to ALL customers.

 

Thank you for choosing USA Containers as your premium container supplier. With that comes a lifetime of perks:

 

  • Assistance with container issues Monday – Friday 7-4 MST
    • Text: 801-762-8352
    • Email: info@usacontainers.co
  • DIY videos on how to maintain the container
  • DIY videos on how to fix any future issues with the container
  • Assistance with recommendations on where to buy specific items for you container 
  • Available online shop with accessories for your shipping container
  • Blog available 

 

USA Containers is located in the state of Utah at 594 W 800 S Woods Cross, UT 84010, USA. USA Containers partners with various vendors from around the world in providing the best services towards our customers. USA Containers stores shipping containers in various location across the country.

 

Please click here to view all locations. We deliver shipping containers to the following locations:
US States: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Canadian Provinces: Alberta, British Colombia, Ontario, Nova Scotia, New Brunswick, Manitoba, Prince Edward Island, Newfoundland and Labrador, Quebec.

 

WE CANNOT GUARANTEE CONTAINER COLORS.

 

Order Placement & Payment Details:

 


🇺🇸  Orders in the United States of America:

 

– Upon order placement, your anticipated delivery date will be within 10-15 business days. Our Logistics Department will contact you via email to coordinate the delivery details prior to delivery.
Within 10 business days if the container will be delivered out of the following locations: Charleston, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Jacksonville, Long Beach, Mansfield, Memphis, Miami, Savannah.
Within 15 business days if the container will be delivered out of any other location.

 

🇨🇦 Orders in Canada:

 

– Upon order placement, your anticipated delivery date will be within 10-15 business days. Our Logistics Department will contact you via email to coordinate the delivery details prior to delivery.

 


– To avoid fraud and stolen credit cards, if an invoice gets paid with a credit card where the billing zip code does not match the delivery zip code, USA Containers will charge a small amount between $0.01 and 3.00 – and the customer will need to confirm the amount prior to delivery. That small amount between $0.01 and $3.00 will be fully refunded.

Delivery Details:
– Please allow 4 business days after the contract is signed to get a delivery date.
– We deliver Monday – Friday
– We do not deliver on weekends. 

Cancellation Details:
– If the order is cancelled on the day of the delivery, the delivery fee is non refundable. You will receive a refund minus the delivery fee.
– If the order is cancelled at least 24 hours prior to the delivery date, you can receive a full refund.

– Damages and extra charges to delivery trucks and/or trailers caused by Customer’s on-site conditions shall be paid immediately by Customer upon demand directly to the delivery company or to Seller. (For example: truck getting stuck or driver can’t take turns because of narrowed streets, etc). If customer refuses to pay, then customer authorizes USA Containers to charge customer’s card or bank for the additional fees.

 

Return Policy:

 

60-Day Return Policy is applicable for container purchases and rent to own.

 

The shipping container(s) must be returned to a USA Containers depot within 60 days of delivery, and in the same condition as purchased.

 

The customer is responsible for coordinating the return of the container(s) to the nearest USA Containers depot which has space available for the return. This location will be specified by USA Containers.

 

The customer is responsible for all trucking fees incurred to return the container, including but not limited to hiring a local trucking company or renting necessary equipment needed to ensure safe delivery of the container back to the depot. USA Containers will not refund any fuel expenses or fees that the customer paid a 3rd party to transport the shipping container(s) back to the USA Containers depot.

 

Once the shipping container(s) is returned and inspected, USA Containers will send a FULL REFUND of the total purchase price from the original invoice, including any original payment processing fees.

 

Customer return instructions:

 

The customer must fill out the “Return Request” form. The link for the form is below:

 

https://forms.gle/yxJyWYtfzWhTXzdr8

 

Once the Return Request form is filled out, the customer will receive an email from USA Containers with a contract to return the container. The contract will require the customer to upload 5 photos of the container: 1 full photo of each container side, end, doors, and 1 full photo of the interior of the container.

 

Return policy example of needed photos:
Used Container

 

 

 

 

Return policy example of needed photos:
1-Trip Container

 

 

 

These photos will help ensure that the condition of the container is still in the same condition as the day of delivery. (Containers will be inspected upon arrival back at the USA Containers depot.)

 

After the customer uploads the photos and signs the “Return Request” contract, USA Containers will email the customer instructions for returning the shipping container(s). Please allow 1 business day (excludes weekends and holidays) to receive this email. 

 


The return instructions will include:

 

  1. Address of the closest depot that has space available for the return.
  3. Ingate code to be presented by the customer at the depot office upon return.

 

Once the shipping container(s) has been returned, the customer will receive a receipt document from the depot. The customer must take a photo of that receipt document and email it to returns@usacontainers.co to receive a full refund. Please allow 5 business days for the funds to reflect in the customer’s bank account.

 

PREPARE YOURSELF FOR DELIVERY

 

USA Containers is not responsible for any damages of the Customer’s property done by the delivery driver ( e.g.: ground, lawn, fences, mailboxes, wires, pipes, etc ). Buyer is responsible to clear out the path of the delivery site so there are no obstacles such as mud, holes and power cables in the way and have a clear area of at least 120 feet of straight space and making sure the truck has enough room from the street into the property for unloading for either a 20′ container or a 40′ container or a 45′ container. All trailers are 40 feet long. All trucks are 20 feet long or more. Here’s a video example.

– If truck cannot drive into the customer’s property because the street is not wide enough, property is wet, snowy or muddy, there is no clear path for delivery, graded hills or low bridges coming up to the property from the container depot or any similar situations, it is buyers fault and buyer should pay the delivery fees for a failed delivery. This includes any obstacles like trees, mail boxes, electrical poles, etc

– If a used container is rejected at the delivery location due to cosmetic appearance, including visible surface rust, dings, patches, and dents, while the unit is inspected and classified as WWT (Wind and Water Tight), two delivery fees will be applied for a redelivery of the same container classification (used containers). In the event of a cancellation, two delivery fees will be applied. If the customer decides to upgrade to a One-Trip container, two delivery fees plus the price difference will be applied.

What are the fees for a failed delivery?
Those fees are two (2) delivery fees, a cancellation fee and any other 3rd party costs such as potential wrecker or tow costs..
1. Delivery fee that customer paid to have the container delivered
2. Delivery fee from customer’s property back to the depot (warehouse)
3. Wrecker or tow truck fees, if applicable.

Please let USA Containers know prior to delivery if you are expecting bad weather (including soft / muddy ground) so we can postpone your delivery as we want to avoid any possible damages and charges. In case customer does not have enough space for the shipping container to be delivered and unloaded, USA Containers will unload the container as close as possible to customer’s property and then it becomes customer’s responsibility to move the container. In case there is no other place to unload the shipping container, truck driver will take the container back to the depot.

Customer will then be charged the initial delivery fee and another delivery fee to take the container back to the depot plus the cancellation fee. Delivery companies cannot spend more than 30 minutes on a customer’s property. Any delays caused by customer for longer than 30 minutes will have to be paid at a cost of $100/hour directly to the delivery company or to USA Containers. If customer refuses to pay the $100/hour fee, then customer authorizes USA Containers to charge customer’s card or bank account for the amount due.

USA Containers uses third party companies to deliver all shipping containers. Third party companies are insured and liable for the entire delivery process. All third party delivery companies have their USDOT number on the side of the truck.

Description of containers:
On the order details, such as invoice or quote, the type of container that customer orders will be mentioned. There are 2 types of containers that we sell. One type will be “used” and one type will be “one trip”.

 

“USED” Containers will have varying levels of visible surface rust, dings, patches and dents. We recommend to pressure wash and paint your container to extend its life.
“ONE TRIP” Containers have been carried over the ocean at least once and then placed into container depots meaning that they might have small dings and dents.

 

Lifetime Warranty For Leaks

 

  • Coverage for leaks
    • Industry Approved Container Patch will be mailed out in case of a leak
    • Instructions will be provided on how to attach the patch
    • Manufactured out of extremely durable fiberglass re-enforced polyester fabric. Bonds to all surfaces except Polypropylene (PP)
    • Flexible to apply and dries solid
    • Repairs can be drilled, sanded and painted in less than an hour
    • Fast curing time – 5-10 minutes with UV lamp or bright sunlight; 50 minutes on a cloudy day
    • Resistant against many common chemicals, solvents and oils
    • Made in the USA

 

10 Years Frame Warranty

 

  • Covers the frame of the container under normal storage use
  • If container is relocated, this will void the warranty
  • Container modifications will void the warranty
  • Doors, seals, floor, gaskets, rust, smell is not covered by this warranty

 

Warranty does not cover the cosmetic appearance . By buying a container from USA Containers, buyer agrees and is aware that all containers are used and are not limited to having normal use tear of dents, rust, dings, scratches, etc.

 

Buyer agrees, waives and releases USA Containers from any and all representations and warranties, either expressed or implied, as to any matter whatsoever, without limitation to the design, condition, availability, operation, fitness for the purchased equipment. Buyer agrees and is aware that USA Containers shall have no liability for any claim, loss or damaged caused directly, indirectly, incidentally or consequentially by the equipment or by any inadequacy.

 

If the shipping container doesn’t follow the description mentioned in these terms and conditions and its defective please contact your logistics coordinator during the unloading process and while the trucker is there. By receiving delivery of the equipment purchased, buyer understands and agrees to container’s condition as presented and delivered.

 

Buyer understands and agrees that all sales are final. No refunds and exchanges are available after the equipment was delivered.

 

Parts & Accessories Return Policy:
Parts and accessories are subject to return if the product is damaged during shipment to the extent that it is unusable within 15 business days of receipt. All parts and accessories must be unused and in original packaging to be subject to return. Buyer agrees to the cost of shipping if applicable to return unused merchandise. Please contact parts@usacontainers.co to verify whether merchandise is subject to USA Containers Accessories return policy
Excluded from return policy: Roll-Up Doors – Doors are made to order and all sales are final. No Returns Accepted

 

Privacy Policy can be found here.

 

Restocking fee = $500. The customer understands that if the container is rejected upon delivery, the customer will pay a $500 restocking fee. If this fee is not paid the day of rejection, the bill will be sent to collections. A collection fee will be added on top of the $500 fee.
Exceptions: If the container has a hole or the doors do not work, the customer can reject the container in writing and attach a photo of the hole or the doors. There will be NO PENALTY for this. USA Containers will then bring a different container at no extra cost.

 

Cancellation fee = $500. If the order is cancelled 24 hours or less from the delivery date. If this fee is not paid within 30 days, the bill will be sent to collections. A collection fee will be added on top of the $500 fee.
Free cancellation if the order is cancelled more than 24 hours before delivery