Sales: (844) 482-5827

Terms & Conditions

The following phone number are owned by USA Containers LLC. These phone numbers are main office lines that get forwarded to our sales and customer support team:
1-800-304-0981
1-385-446-6148
1-385-446-5298
1-385-446-5728
USA Containers owns other phone number AKA direct lines for individual sales and customer support team members. There are over 200 direct lines among our company. We are not able to list all of them, however you may call one of the office lines above and you can verify who you are speaking with.

USA Containers is a friends and family owned business. We have containers across the United States and deliver to all 48 contiguous states.

We love and respect the United States and want to show gratitude to the country where we perform our business. America was built on culture and diversity; we embrace and value people of all races and all cultures. We want to be a resource for everyone and offer trust and honesty.

We have served thousands of customers and are continually working towards assisting people with storage needs.

We believe in creativity and innovation and that’s why we have reinvented storage. There’s no need to build a shed or buy a fully built structure that is susceptible to leaks, holes, or damage. All you need is a reliable steel shipping container that has plenty of space for all of your storage needs. Plus, if you ever move, you can easily take the container with you!

Because USA Containers is a friends and family business, we are proud to offer competitive prices.

We sell and deliver 20’ and 40’ used and new containers

Our goal is quality service by inspecting all containers prior to delivery. We have a network of 5-star delivery companies that share the same vision – serving the United States with the best service.

LIFETIME SUPPORT & LIFETIME WARRANTY

USA Containers will provide assistance with any questions to ALL customers.

Thank you for choosing USA Containers as your premium container supplier. With that comes a lifetime of perks:

  • Assistance with container issues Monday – Friday 7-4 MST
    • Text: +1 435 255 3033‬
    • Email: info@usacontainers.co
  • DIY videos on how to maintain the container
  • DIY videos on how to fix any future issues with the container
  • Assistance with recommendations on where to buy specific items for you container 
  • Available online shop with accessories for your shipping container
  • Blog available 

USA Containers is located in Utah at 594 W 800 S Woods Cross, UT 84087. USA Containers partners with various vendors from around the world in providing the best services towards our customers. USA Containers stores shipping containers in various location across the country.

Please click here to view all locations. We deliver shipping containers to the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin.

WE CANNOT GUARANTEE CONTAINER COLORS.

Payment Details:
– Upon receipt of payment, your anticipated delivery date will be within 15 business days. Our Logistics Department will contact you via email to coordinate the delivery details prior to delivery.
– To avoid fraud and stolen credit cards, if an invoice gets paid with a credit card where the billing zip code does not match the delivery zip code, USA Containers will charge a small amount between $0.01 and 3.00 – and the customer will need to confirm the amount prior to delivery. That small amount between $0.01 and $3.00 will be fully refunded.

Delivery Details:
– Please allow 4 business days after payment is received to get a delivery date.
– We deliver Monday – Friday
– We do not deliver on weekends. 

Cancellation Details:
– Cancellation fee: 5% of the invoice total: If order is cancelled within the delivery time frame, a cancellation fee of 5% of the invoice total will be kept from the total refund.

– Damages and extra charges to delivery trucks and/or trailers caused by Customer’s on-site conditions shall be paid immediately by Customer upon demand directly to the delivery company or to Seller. (For example: truck getting stuck or driver can’t take turns because of narrowed streets, etc). If customer refuses to pay, then customer authorizes USA Containers to charge customer’s card or bank for the additional fees.

Return Policy:

60-Day Return Policy is applicable for container purchases and rent to own.

The shipping container(s) must be returned to a USA Containers depot within 60 days of delivery, and in the same condition as purchased.

The customer is responsible for coordinating the return of the container(s) to the nearest USA Containers depot which has space available for the return. This location will be specified by USA Containers.

The customer is responsible for all trucking fees incurred to return the container, including but not limited to hiring a local trucking company or renting necessary equipment needed to ensure safe delivery of the container back to the depot. USA Containers will not refund any fuel expenses or fees that the customer paid a 3rd party to transport the shipping container(s) back to the USA Containers depot.

Once the shipping container(s) is returned and inspected, USA Containers will send a FULL REFUND of the total purchase price from the original invoice, including any original payment processing fees.

Customer return instructions:

The customer must fill out the “Return Request” form. The link for the form is below:

https://forms.gle/yxJyWYtfzWhTXzdr8

Once the Return Request form is filled out, the customer will receive an email from USA Containers with a contract to return the container. The contract will require the customer to upload 5 photos of the container: 1 full photo of each container side, end, doors, and 1 full photo of the interior of the container.

See photos examples below:


These photos will help ensure that the condition of the container is still in the same condition as the day of delivery. (Containers will be inspected upon arrival back at the USA Containers depot.)

After the customer uploads the photos and signs the “Return Request” contract, USA Containers will email the customer instructions for returning the shipping container(s). Please allow 1 business day (excludes weekends and holidays) to receive this email. 


The return instructions will include:

  1. Address of the closest depot that has space available for the return.
  2. Ingate code to be presented by the customer at the depot office upon return.

Once the shipping container(s) has been returned, the customer will receive a receipt document from the depot. The customer must take a photo of that receipt document and email it to returns@usacontainers.co to receive a full refund. Please allow 5 business days for the funds to reflect in the customer’s bank account.

PREPARE YOURSELF FOR DELIVERY

USA Containers is not responsible for any damages of the Customer’s property done by the delivery driver ( e.g.: ground, lawn, fences, mailboxes, wires, pipes, etc ). Buyer is responsible to clear out the path of the delivery site so there are no obstacles such as mud, holes and power cables in the way and have a clear area of at least 120 feet of straight space and making sure the truck has enough room from the street into the property for unloading for either a 20′ container or a 40′ container or a 45′ container. All trailers are 40 feet long. All trucks are 20 feet long or more. Here’s a video example.

– If truck cannot drive into the customer’s property because the street is not wide enough, property is wet, snowy or muddy, there is no clear path for delivery, graded hills or low bridges coming up to the property from the container depot or any similar situations, it is buyers fault and buyer should pay the delivery fees for a failed delivery. This includes any obstacles like trees, mail boxes, electrical poles, etc.

What are the fees for a failed delivery?
Those fees are two (2) delivery fees, a cancellation fee and any other 3rd party costs such as potential wrecker or tow costs..
1. Delivery fee that customer paid to have the container delivered
2. Delivery fee from customer’s property back to the depot (warehouse)
3. Cancellation fee of 5% off the total invoice amount
4. Wrecker or tow truck fees, if applicable.

Please let USA Containers know prior to delivery if you are expecting bad weather (including soft / muddy ground) so we can postpone your delivery as we want to avoid any possible damages and charges. In case customer does not have enough space for the shipping container to be delivered and unloaded, USA Containers will unload the container as close as possible to customer’s property and then it becomes customer’s responsibility to move the container. In case there is no other place to unload the shipping container, truck driver will take the container back to the depot.

Customer will then be charged the initial delivery fee and another delivery fee to take the container back to the depot plus the cancellation fee. Delivery companies cannot spend more than 30 minutes on a customer’s property. Any delays caused by customer for longer than 30 minutes will have to be paid at a cost of $100/hour directly to the delivery company or to USA Containers. If customer refuses to pay the $100/hour fee, then customer authorizes USA Containers to charge customer’s card or bank account for the amount due.

USA Containers uses third party companies to deliver all shipping containers. Third party companies are insured and liable for the entire delivery process. All third party delivery companies have their USDOT number on the side of the truck.

Description of containers:
On the order details, such as invoice or quote, the type of container that customer orders will be mentioned. There are 2 types of containers that we sell. One type will be “used” and one type will be “one trip”.

“USED” Containers will have varying levels of visible surface rust, dings, patches and dents. We recommend to pressure wash and paint your container to extend its life.
“ONE TRIP” Containers have been carried over the ocean at least once and then placed into container depots meaning that they might have small dings and dents.

Lifetime Warranty For Leaks

  • Coverage for leaks
    • Industry Approved Container Patch will be mailed out in case of a leak
    • Instructions will be provided on how to attach the patch
    • Manufactured out of extremely durable fiberglass re-enforced polyester fabric. Bonds to all surfaces except Polypropylene (PP)
    • Flexible to apply and dries solid
    • Repairs can be drilled, sanded and painted in less than an hour
    • Fast curing time – 5-10 minutes with UV lamp or bright sunlight; 50 minutes on a cloudy day
    • Resistant against many common chemicals, solvents and oils
    • Made in the USA

10 Years Frame Warranty

  • Covers the frame of the container under normal storage use
  • If container is relocated, this will void the warranty
  • Container modifications will void the warranty
  • Doors, seals, floor, gaskets, rust, smell is not covered by this warranty

Warranty does not cover the cosmetic appearance . By buying a container from USA Containers, buyer agrees and is aware that all containers are used and are not limited to having normal use tear of dents, rust, dings, scratches, etc.

Buyer agrees, waives and releases USA Containers from any and all representations and warranties, either expressed or implied, as to any matter whatsoever, without limitation to the design, condition, availability, operation, fitness for the purchased equipment. Buyer agrees and is aware that USA Containers shall have no liability for any claim, loss or damaged caused directly, indirectly, incidentally or consequentially by the equipment or by any inadequacy.

If the shipping container doesn’t follow the description mentioned in these terms and conditions and its defective please contact your logistics coordinator during the unloading process and while the trucker is there. By receiving delivery of the equipment purchased, buyer understands and agrees to container’s condition as presented and delivered.

Buyer understands and agrees that all sales are final. No refunds and exchanges are available after the equipment was delivered.

Privacy Policy can be found here.