Finding Freedom Through Flexibility: Kayja Scott's Road to Success at USA Containers

Kayja’s career has always revolved around sales. She started young, selling time shares, then moved into helping people exit from time shares, followed by car sales at both new and used dealerships. Later, she worked for a large-scale printing company, Image 360, selling everything from car wraps to street signs. These experiences sharpened her ability to connect with people and handle rejection—a skill that would become crucial in the shipping container industry.

A New Beginning

When she met her husband Rob and had her daughter Olivia, Kayja stepped away from traditional jobs. She supported her parents’ construction business by running permits and spent time as a stay-at-home mom. But when the idea of having another child came up, Rob encouraged her to find a flexible way to work from home. That’s when she saw a Facebook post from her long-time friend Elise about a job in shipping container sales. The opportunity sounded unusual, but Kayja decided to give it a try.

Entering the Shipping Container World

Although she sold 35 shipping containers in her first month and became a top performer, she was working for a company where she often felt frustrated with the lack of support, the unclear pay structure, and a culture where goals kept increasing no matter how much she achieved. But when Elise left the company and went to work at USA Containers, the difference was clear immediately: better support, more transparency, and a overall healthier culture. 

Life as an Internal Sales Agent

Today, Kayja is in her third year at USA Containers, working internally. Her mornings start early, posting ads, responding to leads, and managing dozens of messages across platforms. Internal sales agents wear many hats—sales, customer service, problem-solving, logistics, and more. She describes the role as challenging but rewarding, balancing customer questions, driver calls, and support needs for other agents.

Personality and Persistence

Kayja thrives on follow-ups and building personable conversations rather than robotic exchanges. She even uses humor to re-engage leads who go silent, often turning a ghosted conversation into a closed sale. Her persistence shows: many of her deals come after the fourth or fifth follow-up. She believes in asking directly for what she wants, whether that is “Are you ready to proceed?” or “When do you want to buy?”—cutting through hesitation and making sales conversations clear.

Balancing Work and Family

Beyond her role as a sales agent, Kayja is a mother of six, with children ranging from three to nineteen. Her home is always full of energy and activity, but she manages to balance parenting with her demanding career. She also supports her husband’s growing electrical business with 15 to 20 hours of work each week, showing the same determination and dedication she brings to shipping container sales.

Simple, But Powerful Advice

Kayja’s story is rooted in determination and grit. She has learned to avoid burnout by taking short trips to recharge and by setting boundaries when needed. Her advice to others is simple but powerful: follow up relentlessly, ask directly for what you want, and never let rejection discourage you. In her words, “Anybody can make something of themselves with grit and determination.”

The Courage to Embrace Change

From Nebraska to Florida, from timeshares to containers, from skepticism to stability, Kayja’s journey shows the power of persistence and adaptability. Her path reminds us that with honesty, perseverance, and the courage to embrace change, opportunities open that can transform both work and life.

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