TERMS & CONDITIONS

USA Containers is a friends and family owned business. We have containers across the United States. Our goal is quality service by inspecting all containers prior to delivery. We have a network of 5-star delivery companies that share the same vision – serving the United States with the best service.

At USA Containers, we take pride in serving the United States - a region rich in culture, diversity, and opportunity. We’re grateful to operate in this great land, and we strive to reflect the values that make it special. Embracing people from all walks of life, we’re dedicated to building a business based on trust, honesty, and a commitment to serve everyone with their storage needs.

Over the years, we’ve helped thousands of customers find practical, creative storage solutions. Why build a shed or buy a costly structure when a sturdy steel shipping container does the job better? Designed to withstand the elements, these containers are durable, spacious, and best of all, portable—so if you move, your storage can come with you!

As a family-and-friends business, we’re proud to offer competitive prices on both 20’ and 40’ new and used containers. Each container is thoroughly inspected to ensure top-notch quality before it arrives at your door. And thanks to our trusted network of 5-star delivery partners, you can count on a smooth, reliable experience every time.

At USA Containers, we’re committed to bringing you the best service in the business, one container at a time.

LIFETIME SUPPORT & LIFETIME WARRANTY

USA Containers will provide assistance with any questions to ALL customers.

Thank you for choosing USA Containers as your premium container supplier. With that comes a lifetime of perks:

- Assistance with container issues 
- Monday – Friday 7-5:30PM MST - VISIT CONTACT US PAGE
- DIY videos on how to maintain the container
- DIY videos on how to fix any future issues with the container
- Assistance with recommendations on where to buy specific items for you container

Available online shop with accessories for your shipping container
Container Gaskets
Patches
Blog available

USA Containers is located in the state of Utah at 594 W 800 S Woods Cross, UT 84010, USA.

USA Containers partners with various vendors from around the world in providing the best services towards our customers. USA Containers stores shipping containers in various location across the country.

Please click here to view all locations.
 
We deliver shipping containers to the following locations:

US States: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

WE CANNOT GUARANTEE CONTAINER COLORS FOR USED UNITS.
IF YOU ARE PURCHASING A 1 TRIP CONTAINER, PLEASE COORDINATE WITH YOUR SALES REPRESENTATIVE IF A SPECIFIC CONTAINER COLOR CAN BE GUARANTEED

Order Placement & Payment Details:

– Upon order placement, your anticipated delivery date will be within 10 business days. Our Logistics Department will contact you via email to coordinate the delivery details prior to delivery.

– To avoid fraud and stolen credit cards, if an invoice gets paid with a credit card where the billing zip code does not match the delivery zip code, USA Containers will charge a small amount between $0.01 and 3.00 – and the customer will need to confirm the amount prior to delivery. That small amount between $0.01 and $3.00 will be fully refunded.


Delivery Details:
– Please allow 4 business days after the order is received to get a delivery date
– We deliver Monday - Friday
– We do not deliver on weekends or federal holidays.

Rush Orders

Delivery: For orders where the $200 rush fee has been applied/paid and is reflected on the invoice, delivery is guaranteed within 5 business days.

Pick-Up: For pick-up orders where the $200 rush fee has been paid and is reflected on the invoice, a release is guaranteed to be provided within 2 business days.

Cancellation Details:

For orders with delivery:
– If the order is canceled on the day of the delivery, the delivery fee is non-refundable. You will receive a refund for the cost of the container, but not the delivery fee.
– If the order is canceled at least 24 hours prior to the delivery date, you will be charged a $100 per container cancellation fee
– Damages and extra charges to delivery trucks and/or trailers caused by Customer’s on-site conditions shall be paid immediately by Customer upon demand directly to the delivery company or to Seller. (For example: truck getting stuck or driver can’t take turns because of narrowed streets, etc). If customer refuses to pay, then customer authorizes USA Containers to charge customer’s card or bank for the additional fees.

For orders being picked up:
– If the order is canceled you will be charged a $100 cancellation fee per container.

Delayed Delivery/Pick-Up
Customers have the option to postpone delivery or postpone picking up their containers up to 45 days from the time they make their first payment or sign the rental, rent-to-own, purchase order, or payment on delivery contract. If the customer does not accept delivery or pick up their container within 45 days, we will refund their payment and they will need to purchase the container again at a later date.

After 14 days in delayed status, if the customer wishes to start the delivery process, they must notify us at least 10 business days before their requested delivery date.

After 14 days in delayed status, if the customer wishes to start the pick up process they must notify us at least 5 business days before they plan to pick up their container.


Our Return Policy Manual together with the Warranty Manual can be found by clicking here. 

PREPARE YOURSELF FOR DELIVERY

USA Containers is not responsible for any damages of the Customer’s property done by the delivery driver ( e.g.: ground, lawn, fences, mailboxes, wires, pipes, etc ). Buyer is responsible to clear out the path of the delivery site so there are no obstacles such as mud, holes and power cables in the way and have a clear area of at least 120 feet of straight space and making sure the truck has enough room from the street into the property for unloading for either a 20′ container or a 40′ container or a 45′ container. All trailers are 40 feet long. All trucks are 20 feet long or more.
Here’s a video example.

– If truck cannot drive into the customer’s property because the street is not wide enough, property is wet, snowy or muddy, there is no clear path for delivery, graded hills or low bridges coming up to the property from the container depot or any similar situations, it is buyers fault and buyer should pay the delivery fees for a failed delivery. This includes any obstacles like trees, mail boxes, electrical poles, etc
– If a used container is rejected at the delivery location due to cosmetic appearance, including visible surface rust, dings, patches, and dents, while the unit is inspected and classified as WWT (Wind and Water Tight), two delivery fees will be applied for a redelivery of the same container classification (used containers). In the event of a cancellation, two delivery fees will be applied. If the customer decides to upgrade to a One-Trip container, two delivery fees plus the price difference will be applied.

What are the fees for a failed delivery?

Those fees are two (2) delivery fees, a cancellation fee and any other 3rd party costs such as potential wrecker or tow costs..
1. Delivery fee that customer paid to have the container delivered
2. Delivery fee from customer’s property back to the depot (warehouse)
3. Wrecker or tow truck fees, if applicable.

Please let USA Containers know prior to delivery if you are expecting bad weather (including soft / muddy ground) so we can postpone your delivery as we want to avoid any possible damages and charges. In case customer does not have enough space for the shipping container to be delivered and unloaded, USA Containers will unload the container as close as possible to customer’s property and then it becomes customer’s responsibility to move the container. In case there is no other place to unload the shipping container, truck driver will take the container back to the depot. Customer will then be charged the initial delivery fee and another delivery fee to take the container back to the depot plus the cancellation fee. Delivery companies cannot spend more than 30 minutes on a customer’s property. Any delays caused by customer for longer than 30 minutes will have to be paid at a cost of $100/hour directly to the delivery company or to USA Containers. If customer refuses to pay the $100/hour fee, then customer authorizes USA Containers to charge customer’s card or bank account for the amount due.

USA Containers uses third party companies to deliver all shipping containers. Third party companies are insured and liable for the entire delivery process. All third party delivery companies have their USDOT number on the side of the truck.

DESCRIPTION OF CONTAINERS

On the order details, such as invoice or quote, the type of container that customer orders will be mentioned. There are 2 types of containers that we sell.

One type will be “used” and one type will be “one trip”.

“USED” Containers will have varying levels of visible surface rust, dings, patches and dents. We recommend to pressure wash and paint your container to extend its life.

“ONE TRIP” Containers have been carried over the ocean at least once and then placed into container depots meaning that they might have small dings and dents.


Our Return Policy Manual together with the Warranty Manual can be found by clicking here.


By buying a container from USA Containers, buyer agrees and is aware that all containers are used and are not limited to having normal use tear of dents, rust, dings, scratches, etc.

Buyer agrees, waives and releases USA Containers from any and all representations and warranties, either expressed or implied, as to any matter whatsoever, without limitation to the design, condition, availability, operation, fitness for the purchased equipment. Buyer agrees and is aware that USA Containers shall have no liability for any claim, loss or damaged caused directly, indirectly, incidentally or consequentially by the equipment or by any inadequacy.

If the shipping container doesn’t follow the description mentioned in these terms and conditions and its defective please contact your logistics coordinator during the unloading process and while the trucker is there. By receiving delivery of the equipment purchased, buyer understands and agrees to container’s condition as presented and delivered.Buyer understands and agrees that all sales are final. No refunds and exchanges are available after the equipment was delivered.

Parts & Accessories Return Policy:
No Returns After 15 Days
All sales are final after 15 business days from the date of receipt.
No returns will be accepted beyond this period under any circumstances.

Eligible Returns
Returns will only be accepted if:
The product is returned within 15 business days of receipt, AND
The product was damaged during shipment to the extent that it is unusable.

Condition of Returned Items
Returned items must be unused and in their original packaging.
USA Containers Accessories department must verify eligibility before a return can be processed.

Refunds & Fees
Approved returns are subject to a 20% return shipping and restocking fee, which will be deducted from the refund.
The buyer is responsible for the cost of shipping the item back, if applicable.

Contact for Returns
To initiate a return, please contact us at parts@usacontainers.co to verify whether your merchandise qualifies under our return policy.

Excluded from return policy: Roll-Up Doors and Man Doors – Doors are made to order and all sales are final. No Returns Accepted

Privacy Policy can be found here.