Refund policy

Parts & Accessories Return Policy:
No Returns After 15 Days
All sales are final after 15 business days from the date of receipt.
No returns will be accepted beyond this period under any circumstances.

Eligible Returns
Returns will only be accepted if:
The product is returned within 15 business days of receipt, AND
The product was damaged during shipment to the extent that it is unusable.

Condition of Returned Items
Returned items must be unused and in their original packaging.
USA Containers Accessories department must verify eligibility before a return can be processed.

Refunds & Fees
Approved returns are subject to a 20% return shipping and restocking fee, which will be deducted from the refund.
The buyer is responsible for the cost of shipping the item back, if applicable.

Contact for Returns
To initiate a return, please contact us at parts@usacontainers.co to verify whether your merchandise qualifies under our return policy.

Excluded from return policy: Roll-Up Doors and Man Doors – Doors are made to order and all sales are final. No Returns Accepted